Product Specifications
Product Specifications
Materials:
Dacron
Carry options:
Shoulder strap ,
Lightweight and compact ,
Handle ,
Backpack strap
Features:
Lightweight and compact ,
Soft-touch fabric with sturdy zippers ,
Waterproof
Storage Features:
Main zip compartment with laptop sleeve ,
Front zip pocket ,
Side water bottle holders ,
Laptop compartment ,
Built-in compartments
Care instructions:
Spot clean only ,
Do not bleach ,
Store in a cool, dry place
Composition and care
Composition and care
Shipping and Delivery
Shipping and Delivery
Return Policy
Return Policy
At Mysu, we’re committed to making sure you love what you receive. If something’s not quite right, we’re here to help — whether you're ordering from Sri Lanka or Australia.
Return Eligibility
You may return or exchange your item within 14 days of delivery, provided the following conditions are met:
- The item is unused, unwashed, and undamaged
- It’s in its original condition with all tags and packaging intact
- You have proof of purchase or your order number
Items that do not meet these conditions may not be eligible for a refund or exchange.
Refunds
If your product arrives damaged, defective, or incorrect, send it back to us within 14 days of delivery for a full refund, including return shipping costs.
Once we receive and inspect the item, your refund will be processed to the original payment method within 5 business days. Please allow up to 10 business days for it to reflect in your account, depending on your bank.
Exchanges & Store Credit
We’re happy to exchange items if:
- They’re damaged or faulty
- You received the wrong item
- The size or style isn’t quite right
For eligible exchanges that are not due to faults, we can also offer store credit equal to the item’s value. Store credit is valid for 6 months.
Return shipping for exchanges and non-fault-related returns is the customer’s responsibility. We’ll cover the cost of shipping any approved replacement item back to you
Shipping & Returns Process
- We partner with reliable couriers in Sri Lanka and Australia
- Return shipping is the customer's responsibility unless the product is faulty or incorrect
- You may request an alternate shipping method (such as drop-off or courier preference) — simply reach out to us first.
How to Start a Return or Exchange
- Get in touch within 14 days of receiving your item:
- help@themysu.com
- WhatsApp (Sri Lanka): +94 707 00 4244
- WhatsApp (Australia): +61 403 064 006
- Provide:
- Your order number
- A short description of the issue or reason for return
- A photo if the item is damaged or incorrect
We’ll respond promptly with the next steps
Need Help?
Our support team is here to assist with any concerns.
- help@themysu.com
- WhatsApp: +94 707 00 4244 (Sri Lanka)
- WhatsApp: +61 403 064 006 (Australia)







Product description
Water-resistant, durable, and designed for everyday use. With a padded 14" laptop sleeve, a water bottle pocket, and space for your lunch box, it keeps everything organized in one sleek design. The bold blush color makes a statement wherever you go — from work to uni to school.
Key Features
- Water-resistant finish
- Padded laptop compartment (fits up to 14")
- Dedicated water bottle & lunch box pockets
- Multiple interior & exterior compartments
- Comfortable padded shoulder straps
- Capacity: < 20L